Refund Policy

At ZapVender, we strive to ensure our customers are satisfied with their purchase of our SaaS services. However, if you are not fully satisfied, we have a clear refund policy to handle these requests.

60-Day Money-Back Guarantee

We provide a 60-day refund window from the date of your initial purchase for the ZapVender software. If you find that the product is not meeting your business needs, you may request a full refund within this period.

How to Request a Refund

To request a refund, please contact our support team at [email protected] or open a ticket through our official billing support link. Please include your order number and the email address used for the purchase.

Conditions for Refund

Refunds are processed within 5-10 business days after approval. Once the refund is issued, your access to the ZapVender platform and any associated features will be terminated immediately.

Please note that this refund policy only applies to initial subscriptions. Renewals or additional credits added after the initial purchase are subject to the terms of service agreed upon at the time of renewal.